Cancellations- We at Lush require a 48 hour notice for any appointment cancelled or rescheduled. All appointments cancelled or rescheduled within the 48 hour window will be charged a fee equal to %50 of the scheduled appointment.
No Show- In order to keep our prices low and manage our time properly please be respectful of our time and call if you can not make your appointment. Any no show appointment will be charged for the full service price and will not be allowed to rebook until paid in full.
Refunds/ Returns- We take pride in and stand by our work. If you are unsatisfied in any way please contact your service provider within seven days for a redo. We do not offer refunds for any services. Un opened product can be refunded within 14 days, and opened unused product can be exchanged with in 30 days of purchase.
Children- Although we all love children, salons can be a very dangerous and boring place for little ones. Quiet self entertaining children are welcome to sit in the waiting area for appointments under an hour. Our color lounge is reserved for guests who are processing. Please make other arrangements for your children for long service appointments.